job search mastery
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Terms and Conditions

  1. General Information

    • Business Name: No Cap LLC
    • Location: Shams Media City, Sharjah, UAE
    • Contact Information: For any inquiries or support, please contact us at contact@jobsearchmastery.me.

  2. Refund and Cancellation Policy

    • Refunds: We do not offer refunds. Once a service is purchased, work begins immediately, and it is considered delivered. Please review our services thoroughly before purchasing to ensure they meet your needs.
    • Service Initiation: By purchasing, you agree that the service begins immediately upon receipt of your order and payment.

  3. Service Guarantees

    • No Guarantee of Employment: We provide the best tools and services to enhance your job search; however, securing a job or landing interviews cannot be guaranteed. The job search process depends on many factors outside our control.
    • Job Search Timeline: While we estimate that a successful job search typically takes 2-4 weeks, this timeline can vary based on individual circumstances.

  4. UAE Win-Win Success Guarantee

    • Eligibility: This guarantee applies only to clients who purchase the LinkedIn Optimization or CV Revamp services.

    • Application Requirement: Clients must apply to 10-15 relevant jobs per week over a 30-day period within the UAE. Applications must align with the client’s skills and qualifications, as advised during consultations.

    • Proof of Applications: Clients must provide proof of job applications (e.g., screenshots, confirmation emails, or a tracking document).

    • Following Recommendations: Clients must implement the suggested strategies, including resume updates and LinkedIn adjustments.

    • Free Follow-Up Session: If no interview invitations are received after meeting all conditions, clients are eligible for one free follow-up session to refine their materials. This session must be scheduled within 14 days after the 30-day application period.

    • Exclusions: The guarantee does not cover applications made outside the UAE or roles not matching the client’s qualifications. No refunds are provided under this guarantee.

  5. Complaints and Disputes

    • Resolution Process: We aim to address any concerns promptly. If you encounter any issues, please contact us at contact@jobsearchmastery.me with a detailed description of the problem. If the issue is not resolved through email, we will arrange a phone call to discuss the matter further.

  6. Business Hours

    • Operating Hours: We are available from 9 AM to 6 PM, Monday to Saturday. While we aim to respond to all queries quickly, please allow up to 72 hours during peak times for a comprehensive response.

  7. Services

    • Service Descriptions: Detailed descriptions of each service, including any limitations, can be found on our website. If you need further clarification, please contact us.
    • Adjustments and Revisions: We strive to deliver the best products. If you are not satisfied with your resume or LinkedIn profile, you can request adjustments. However, post-service updates (e.g., after securing a job) require purchasing a new service.
    • Service Timelines: Our services are designed to be completed within the provided timelines. However, these timelines may vary based on workload and complexity.

  8. Payments and Fees

    • Payment Terms: Payment is due in full at the time of purchase. We accept various payment methods, including credit/debit cards and secure online payment platforms.
    • Payment Errors: Payment issues are processed by Stripe, Inc. Any payment mistakes, including refunds due to customer error, will have processing fees deducted.
    • No Subscription Services: We do not offer subscription-based services, only one-time payments for each service purchased.

  9. Confidentiality and Data Protection

    • Client Data Protection: We are committed to safeguarding your data, adhering to UAE’s data protection regulations. We will not share your information without your explicit consent, except as required by law.
    • Data Retention: Client data is retained only as long as necessary for administrative purposes. Requests for data deletion are accepted and processed, provided the data is not needed for legal compliance.

  10. Client Responsibilities

    • Active Participation: Our services are designed to complement your job search efforts. You are responsible for actively engaging in the process.
    • Accurate Information: You must provide accurate and up-to-date information to ensure the effectiveness of our services.

  11. Intellectual Property

    • Ownership: All materials produced by Job Search Mastery, including resumes and LinkedIn profiles, are the client’s property after delivery. You may modify them as you see fit.
    • Modifications: Any changes you make to the materials are your responsibility. We recommend consulting us for major changes to ensure the effectiveness of the documents.
  1. Termination
  • Service Cancellation: You may cancel services by contacting contact@jobsearchmastery.me. Cancellations apply to future services, and you will not be charged for subsequent services.
  1. Liability
  • Limitation of Liability: Job Search Mastery is not responsible for any indirect, incidental, or consequential damages resulting from our services. We are committed to delivering high-quality work but cannot guarantee specific results.
  • Third-Party Products: If we recommend third-party tools or services, we are not responsible for the quality or effectiveness of these products. We encourage clients to review third-party terms separately.
  1. Governing Law
  • Jurisdiction: These terms are governed by the laws of the UAE, with exclusive jurisdiction in the courts of Sharjah, UAE.
  1. Miscellaneous
  • Changes to Terms: We may update these terms at any time, and they will take effect immediately upon publication on our website.
  • Acceptance of Terms: By purchasing or using our services, you confirm your acceptance of these terms and conditions.
  1. Information Submission
  • Provision of Information: You are required to provide all necessary details within 30 days of purchasing a service. If we do not receive this information within the given time frame, we will proceed with the information available. Requests for revisions may require the purchase of additional services.